Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)
Shipping charges are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number so you can monitor your shipment.

Delays

While we strive to meet estimated delivery times, delays may occur due to weather, holidays, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue.

International Shipping

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.